Magnaquest Billing and CRM, earlier known as mqSubscribe, is an ideal solution for Pay TV, ISP, IP TV and Triple play operators. The solution is reliable and trusted with proven deployments across multiple business models. It enables service providers to effectively provision, rate, accurately bill and engage in customer care. The solution has been successfully installed at operators of all sizes, from few thousands to a few millions of subscribers. Following are some of the benefits that our customers get by using our solutions:
- Complete customer life cycle automation
- Innovate and market demanding service plans
- Track performance of promotions
- Track customer churn and growth
- Monitor dealer performance
- Schedule and track equipment installations
- Centralise provisioning on multiple networks
- Extend the solution to other services viz., IPTV, VoIP
- Improve collection efficiency through stage based defaulter follow up
- Provides 360 degree subscriber view
- Rule based ticket escalations
- Performance Dashboards
