Deep Domain Knowledge
Magnaquest invests significant efforts to study the domains we serve. This approach helps us keep ahead of the curve to offer the right solution to our esteemed customers.
Our domain knowledge is best demonstrated in the high number of requests from esteemed organizations asking for consultation on best practices for monetization of content and online services, consultation in the set up of broadband operations, consultation on eGovernance initiatives like integration of citizen ID cards with multiple government and private channels and consultation on digital marketing best practices.
Solutions through Innovation
Innovation for us is not just to do things differently but to solve in the best manner possible.
At Magnaquest, we take a consultative approach in understanding customer problems and come up with innovative and effective solutions. Indeed our flagship Billing and CRM solution was created as a service and today is the leading solution for pay TV and broadband in emerging economies of South East Asia and Africa and gaining steady ground in geographies of Middle East, Latin America, Central and Eastern Europe and South East Asia.
Our Enterprise Security range of products have all been created through careful study of identity and access management challenges faced by large enterprises and government undertakings and gauging opportunities of integrating various services into one centralized secure platform.
We constantly add to the depth and breadth of our solutions to encompass further functionalities that help leverage customers to be more productive and deliver more to their stakeholders. This approach leads us to create solutions like the Operation Support Systems which integrates tightly with the Billing and CRM to create an enviable B/OSS solution that fulfills all needs of a broadband operator.
Value for Money
It is now established that more than 80% of an enterprise’s IT needs can get fulfilled through a productized offering which costs dramatically less than a custom development.
At Magnaquest we realized the same at our very inception. All our solutions are made into products so as to make available to a large number of customers leading to a win-win situation – lower costs, higher depth and breadth, faster improvement cycles, robust solutions and customer success.
We also do custom enhancements according to customer needs thus solving all requirements at least investments.
Committed Team
Our people demonstrate utmost commitment to serve our customers. Fostered by a culture which believes in customer comes first, every team member of Magnaquest constantly demonstrates a proactive approach to best serve a customer needs.
The scrupulously cultivated culture of Magnaquest empowers employees with an entrepreneurial zeal balanced with a strong sense of responsibility thus driving commitment and energy that helps us build long-standing customer relationships.
Focus on Building Relationships
A focus on building customer relationships – being in tune with their ever changing needs, helping improve on their business processes, anticipating ways of extending services to cover other requirements is how we stay connected, how we improve on our solutions, thus retain loyal customers and extend ourselves to win new customers with industry leading solutions.
Quality Commitment
For any enterprise grade solution, quality has to be a given. But at Magnaquest, we go the distance. Our robust quality control processes help us offer reliability that enterprises globally trust for their mission critical operations.
Our development and testing processes are built on years of unwavering commitment to make our solutions demonstrate dependable and flawless performance.
