MagnaQuest delivers Convergent Subscriber Management, Billing & OSS OSS/BSS Newsletter - 3rd Quarter, 2009

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Interconnect: VoIP service operators often use interconnected networks, which might be used by more than one operator, where the need of periodic revenue settlement arise with all those operators who are using in that interconnected network based on mutual agreements. To address the revenue settlement requirement, Interconnect feature is introduced in MQSubscribe which captures every call details to calculate exact usage details. This usage details can be reconciled with that of the usage details recorded by other operators' billing system for transparency and to avoid disputes. Following are the benefits of this feature: Benefits Manage complex partner agreements/ contracts Account settlements based on agreements Periodic reconciliation of usage and charges Manage Bills and payments

Homes passed MQSubscribe is now enhanced with 'Homes passed' functionality. We believe this would address the requirement of our existing customers and prospects who would want to keep track of their network availability and predict feasibility. Operators can now use the homes passed database to upsell and do relevant marketing campaigns to improve their market shares. Benefits Maintain complete history of units Increase market share Periodic reconciliation of usage and charges

Dashboards MagnaQuest has launched advanced Dashboards feature in MQSubscribe, which communicate complex information quickly to users. Complex information is translated into visually rich visually rich presentations using gauges, maps, charts and other graphical elements to show multiple results together. MQSubscribe delivers the full range of dashboards—operational, tactical, strategic—to help you monitor, measure and manage corporate performance, by providing quick access to information such as subscriber acquisition, disconnections, pending collections, customer service requests and responses, product wise sales, and any other kind of vital information. Benefits Monitor performance on a daily, weekly or monthly basis Get visibility into performance of departmental activities and processes Get immediate visibility into key performance indicators (KPIs) for corrective action and rapid decision-making Drill-down to reports and analysis for additional information or context.

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