MagnaQuest provides Application Management Service (AMS) for managing MQSubscribe application through onsite and offshore models. AMS will help you in building an efficient application and operations management environment, and provides you an option to control your OPEX. AMS delivers critical financial, productivity, quality and efficiency gains for businesses that aim to attain global competitiveness. Through AMS, MagnaQuest takes whole gamut of activities like, managing daily operations on MQSubscribe, applying patches and handling upgrades into its purview and there by reduces the total cost of ownership for the service provider.

MQSubscribe AMS resource would have:

• Competency in managing large Billing and CRM applications
• Exposure to the business domain and service provider operations
• Good IT background with Hands on experience
• Ability in handing Power users, End users and Third party vendors
• Experience in troubleshooting and problem solving

AMS is delivered as a combination of both onsite and off shore services. It includes the review of the status of our services by a senior resource from MagnaQuest and reporting the same to the management of customer organisation. Through AMS, MagnaQuest intends to provide following benefits to the service provider.

• Efficient management of MQSubscribe application
• Effective support to operating staff
• Trained and ready resource with guarantee to replace them, if moved out
• Continuous support and training to the users
• Ensuring smooth upgrade process and patch implementations

Thanks to the evolving "green" economy model that emphasizes "doing right things in right time", AMS is becoming a fast selling service for MagnaQuest. With "Pay-as-you-go" and "AMS" options, MagnaQuest is providing friendly commercial models for its customers that are proven.