SURE! Payments and Collections

Payment processing is an important phase of Utility Billing process. As you work with various channel partners, it’s imperative that you track collections made of your subscribers through your channel partners. Timely collection of payments will bring in the desired cash flow into your organization and is a critical function in determining the stability of the organization

SURE!, a Magnaquest Product has end-to-end Payment and collection features to support payments via different modes of payments. Our collection mechanisms also make sure that unpaid amounts are tracked via a well-defined follow-up processes.

The major features supported as part of Payments and Collections Modules are

  • Payment Collections
    • Online using credit/Debit Cards. Support for customer vault and direct online mode of payments
    • Automated Clearing Houses
    • Cash
    • Cheque
    • Direct Debit
    • Advance Payments
    • Cash deposits via Ria Money transfers at Seven Eleven outlets
    • Mobile app based payments
    • Kiosk based payments
    • Auto pay via Bank ECS
    • Doorstep payments with instant receipts
  • Collection
    • Definition of pay-by dates – the date before which payments should be collected after invoicing
    • Follow-up based on number of days elapsed after payment due date
      • SMS
      • Email
      • Clawback or Penalty
      • Temporary Service Disconnection
      • Permanent Disconnection

SURE! Payments and Collections

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