How Sure caters to wholesome
Subscription Billing Management

Effective Lead Management with robust Customer Acquisition, Retention and Churn Strategies for advanced Subscription Management

Lead Management

  • Customer acquisition, retention, and churn management strategies
  • In-built, effective follow-up mechanism for sub-base expansion
  • Assistance for detailed tracking of event history, progress, and feedback
Customer-manageable Self-Care Portal and real-time view of transactions for a smoother customer journey

Self-Care Portal

  • Customer-manageable Sure self-care portal
  • Customer-enabled upgradation to new subscription billing services
  • A real-time glimpse of order histories, payments, and all transactions
Easy-to-engage hub to holistically engage with customers and enhance healthy subscription management

Contact Center

  • Easy-to-engage hub to holistically engage with customers
  • Facilitating convenient information dispatch to customers
  • Quick problem resolution through healthy dialogue
  • Building beneficial customer relationships and service quality improvisation
Comprehensive Subscriber Lifecycle Management with an in-built CRM for reliant subscription billing

Subscriber Lifecycle Management

  • A comprehensive view of the entire subscriber demographic
  • Unique segmentation features for centralized or distributed data storage
  • Option to define own categorization criteria for recurring billing
  • Easy data access on specific customers, subscription details, invoices, etc.
Best in class email marketing, with integration of CRM tools

Campaign Management
Module

  • Best in class email marketing, along with the integration of CRM tools
  • Accommodating client’s self-developed system to generate email ids for campaigns
  • Allows operators to schedule time-bound mails and automatic transactional emails
  • Equips users with the feasibility to segment the data on various attributes for effective campaigns

Productivity Boost

Find out how Sure increases the effectiveness of multiple
teams in your organization.