Over the past few years, internet has grown from being a basic commodity to a basic necessity. This is good for general public, cloud operators, corporations like Facebook and google. However, this led to a steep decline in the revenues per bit for the enablers in the Broadband connectivity value chain.
Social Media has increasingly become a powerful tool and many influencers in the market choose twitter as their dais giving their followers the grandstand view of their perspective of the what’s going around in the world. For us, ISP industry has been the most important segment in the past year.
Read more about our new win in the Middle East market which most certainly puts SURE! Platform on the leader’s Board.
A leading Middle East operator has chosen SURE! Billing and CRM to manage their operations. With a sub-base running close to 80,000, the operator is a leading Wireless and Wired broadband provider in the Middle East Region. SURE! Billing and CRM coupled by the campaign management tool will be enabling the operator to expand their service portfolio to OTT and IPTV. With the induction of SURE! Platform into their eco-system, the operator is set to embrace the best practices in the market towards better customer experience without losing on the operational cost.
Mr. Gomender Singh, our VP Sales for Middle East quoted “The operator has very clear and aggressive expansion plans. The primary challenge was to propose a comprehensive solution to meet their rapidly growing operations. SURE! Billing and CRM suite will be at the heart of a huge web of solutions to enable the end to end workflow from the business end. We are jubilant on the success and confident of the implementation.”
With challenges very specific to the region, Americas is one of the most challenging and potential market in the world. SURE!, with its growing influence, is enabling operators to tap into this potential. Read about the two new wins in Mexico and Caribbean, as they are expected to be the first of many more to come in the near future.
Magnaquest is happy to announce the acquisition of two customers in the Americas market, one from Mexico and the other from Caribbean. With these projects, Magnaquest reestablishes itself as the market leader in the ISP billing space.
With an initial investment from its parent company, this Mexican Broadband operator is a green field project with an aggressive expansion plans to hit 100,000 subscriber base in the next one year. Magnaquest will be deploying its SURE! Billing and CRM platform to handle the end to end subscriber management and front ending the operator in terms of managing their customer service ticketing system and bill generation. With the entire eco-system automated, SURE! platform will be integrating with the core systems for provisioning and usage based billing. On the other hand, the Caribbean Multi-play operator is all set to ramp up its operations with new systems. With their experience of more than a decade, this operator has a deep understanding about the market dynamics and their requirements. By embracing the SURE! platform, the operator is looking forward to increase the lifetime value of their customers by making sure that there is a consistent and improved customer experience.