SURE! Created a Customized Solution for AlMajd Satellite from its end to end Subscriber Management System
AlMajd (the Satellite Company), a leading Pay TV service provider in the Middle East, faced challenges with regard to managing their distributors, managing their financial accounting system, integrating their IVR & SMS gateway and maintaining a subscriber information repository. The case
study focuses on the deployment of SURE! ( a Magnaquest Product), an end to end subscriber lifecycle management solution and the business impact the solution created for AlMajd Satellite.
About the Client
The Almajd TV Network is a group of general and specialized television channels which includes four
Free-to-Air channels and ten encrypted channels. The company operates through a network of
1500 distributors and caters to 200 thousand subscribers in Dubai, Riyadh and Cairo.
- Localization of GUI in Arabic.
- Manage distributors of AlMajd.
- Integration with financial accounting system, payment gateways for the online payment validations, integration with the mobile SMS gateway IVR system.
- Manage all the documents related to a subscriber and retrieve them at any point of time.
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