When any service provider makes plans to implement a business solution, a common question invariably pops up: Should it be developed in-house or outsourced?
While it may seem straightforward, determining the right solutions approach is a complex process. Tech leaders first need to understand specific business processes and take into account strategic goals, external partners, and required systems support-all of which deserve thorough investigation.
Enterprises of all sizes are increasingly embracing the cloud based service model because it provides them with agility, flexibility, scalability, on-demand access at a lower cost than traditionally available. One of the primary components of the overall cloud based services market is the Infrastructure-as-a-service (IaaS) market. According to the latest analyst agency report, the Cloud based IaaS market will reach USD 10.5 billion in 2014.
Many subscription based service providers are facing difficulty in identifying the right Billing and Subscription Management solution which suits to their Business requirements. Choosing a right system is most financially impactful decision. It can be one of the most difficult as well.
A new report released by DCD Intelligenceidentifies that almost a quarter of all data center footprint in the North America region is now outsourced. Covering the US and Canada, the North America Data Center Key Trends Report 2013-2014 estimates that the the current amount invested in data center outsourcing & colocation has increased by 13% over the past 12 months and is now in the region of $8.8bn. A further increase of 15% is predicted by the end of 2014.
According to Nicola Hayes, Managing Director of DCD Intelligence, growth in the use of colocation across the region is being fuelled by the increase in IT capacity requirements as well as reduced budgets and the need to access new technologies. Hayes states “the sectors that are the highest users of colocation services are currently public administration, IT services and financial services but we are witnessing an increase in the uptake of outsourced data center solutions across all industry verticals, this demand is fuelling further growth in the colocation sector in terms of build and this section of the market is expected to continue to show healthy growth through 2014”.
Unified communications market was valued at USD 22.8 billion in 2011 and is expected to reach USD 61.9 billion in 2018, growing at a CAGR of 15.7% from 2012 to 2018.
Worldwide, companies are looking at ways to decrease costs, improve efficiency and increase productivity. With the integration of real time communication and business processes, companies can actually achieve these targets. Unified communications provides flexibility, supports mobility, increases productivity and improves employee response time as well. With the benefits associated with unified communications, the increasing mobile workforce and enterprise mobility will have a high impact on the growth of this market. Proliferation of mobile devices that are capable of video communication is an important factor driving the unified communications market. This coupled with BYOD (Bring Your Own Device) and enterprise mobility will drive corporate IT and operators to provide cost effective and flexible communication solutions to the owners of such devices. This factor is expected to have a high impact on the global unified communications market.
With the evolution of IP networks and the ever increasing sophistication of the networks, voice along with video and data traffic can all be handled simultaneously. However, along with such an evolution come several challenges as well. Being able to ensure quality of service while the network handles multiple services along with protection against malicious attacks can prove to be a daunting task for service providers and IT departments. Some of the factors restraining the growth of the unified communications market include lack of interoperability between multi-vendor platforms and high cost of initial investment.