Payments and Collections

Payment processing is an important phase of customer acquisition and involves tracking of the collections made by the customers through the channel partners. Timely collection of payments will bring in the desired cash flow into the service provider organization and is a very critical function with respect to the stability of the organization

Magnaquest’s SURE! has end to end Payment and collection features to support payments via different modes of payments as well as collection mechanisms to make sure that proper follow-up is performed so as to track the unpaid amounts.

The major features supported as part of Payments and Collections Modules are

Payment Collections

  • Online using credit/Debit Cards. Support for customer vault and direct online mode of payments
  • Automated Clearing Houses
  • Cash
  • Cheque
  • Direct Debit
  • Advance Payments
  • Collection
    • Definition of pay by dates – Date before which payments should be collected after invoicing
    • Follow Up based on number of days elapsed after payment due date
      • SMS
      • Email
      • Clawback or Penalty
      • Temporary Service Disconnection
      • Permanent Disconnection

Payments and Collections