SURE! IoT Billing and CRM

The evolution of Internet of Things has rapidly transformed the world of communications by not only enabling devices interact with humans but also with other devices and the external environment.

This revolution in the IT world is creating new experiences, changing lives and creating the impact on businesses by engulfing almost every field which includes transportation, agriculture, insurance, healthcare, retail, manufacturing and much more.

Gartner predicts that there will be 26 billion connected devices by 2020. This innovative and burgeoning Internet of Things technology has enabled vendors to trot out new products and applications to address specific requirements across verticals which include Fleet Management, Health Monitoring, Smart Grid Applications, Soil Monitoring, Smart Payments and others.

These applications not only generate value to businesses and customers but also enable monetize these services. It is also said that IoT product and service suppliers will generate incremental revenue exceeding $300 bn mostly in services in 2020, by Gartner.

The evolving sophistication in the Internet of Things world provides a major opportunity for service providers to capture new business models, generate new revenue streams and develop new pricing strategies.

As these services scale up, service providers need to address their business challenges for better monetization, increased ARPU, ease of managing complex pricing plans which support bundling of services. To succeed in the IoT market, you need a billing solution which is not only flexible but also agile in order to handle ever evolving complex business models. You need a system that is scalable to growing markets and can offer new deals, bundled services and a real time usage based pricing and charging models to keep up the pace with the fast growing IoT technology.

SURE! IoT billing solution is a cloud-based Billing and CRM platform designed specifically for IoT product as a service and IoT platform/platform-as-a-service providers. It helps organizations to:

  • Improve monetization: A flexible system able to manage all existing and innovative IoT monetization techniques be it pre-paid, Pay-per-use, Pay-for-privacy, Ad supported, Add-on capabilities, service subscription, Lending/leasing/renting, Digital/physical freemium hybrid etc.
  • Streamline customer onboarding: The Full-featured system supports the automation of complete customer life cycle right from customer portal sign up to installing hardware at customer’s location. Thus, ensuring delivery of best in class support and reduced operational costs.
  • Quickly and efficiently resolve customer requests:  Sensors installed in the machine continuously track for device performance and in the case of breakdown, triggers an event. Now, SURE! Trouble Ticket Management solution detects the event and based on the type of event automatically creates a service ticket and routes it automatically to the right service engineer.
  • Manage Partners and Distribution Channels across globe: A powerful partner management solution that Manage-Track-Settle complex bills and revenue sharing between you and your partner taking in effect of local taxes as applicable.
  • Scalable solution: Able to manage growing customer base, supports high volumes of billing and multiple applications while preventing revenue leakages.
  • Quickly integrate with IoT platforms: Through Our REST and Open APIs, you can quickly integrate SURE! IoT Monetization engine with any IoT platforms. SURE! IoT monetization engine is pre-integrated with all leading IoT platforms.

Business Benefits:

  • Strengthens your competitiveness by quickly developing new packaging and pricing models that are specific to your customer preferences.
  • Flexibility and efficiency to meet market demands
  • Reduced time to market
  • Reduced operational costs and revenue leakages
  • Real time service enablement
  • Enhanced customer experience and maximized ARPU
  • Future proof solution for evolving complex business models
  • Lowest TCO
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