D2CJanuary 25, 2023

Strategies to Overcome D2C Subscription Challenges

In this world filled with choices, the success of a D2C business completely depends on how well you align your pricing, offers, and promotions.  To retain existing subscribers and win over new ones, you will always need to stay on top of the competition. Customers don’t give a second thought to switch services or brands if they find a better offer.

Thus, to stay on top of the competition ladder, organizations need to stay up-to-date on customer consumption pattern, needs, and preferences. And the biggest hack to succeed in this sector is to offer customized services. With the freedom to pick the services that best suits their needs, customers get a sense of ownership, helping create a long-term relation with your organization. The traditional product-based business models limit customer choices.

For a successful D2C business, you need to have the right strategy in place. To help you stay on the right track, here are a few D2C strategies for your business make the most of it:


It is a proven fact that pricing plays a critical role in D2C subscriber acquisition and retention. If you are aiming to grow you D2C business globally, you will need to understand regional customer preferences and customize offers based on access tiers, location, device, and usage amount. At your initial days, you can test out different pricing and packaging strategies to find the one that works best for you and your subscribers. Once your subscribers understand the value of your services, you can consider increasing pricing to level up you return on investment. Keep the pricing flexible, depending on the different stages of the subscription journey.


Remember, D2C marketing is a real-time affair and needs to be upgraded as and when needed. Observe the buying pattern and never miss an opportunity to dominate the market. Having a flexible pricing strategy makes your marketing easy and drive acquisition. Experiment with different kinds of marketing strategies, such as providing membership benefits and free trial offers to get a competitive advantage.

Subscription Policy

The subscription policy will vary according to the business offering, but a few common practices can keep your subscribers engaged. Keep your subscription policy open to allow customers to cancel and resume anytime and enable engaging to more than one subscription. You can also generate loyalty reward system for better engagement. The idea is to keep consumers invested in your company to generate consistent revenue for your business.

D2C business model gives you an opportunity to strategize according to your business requirements and allows you to stand out from your competitors. You will just need to think out of the box, make the right investments, and select the best partner fit that aligns with your business goal. Moreover, never ignore measuring general business indicators to keep a track of the success of your D2C business. Remember, consistency is the primary benefit of a D2C model.

If you find strategizing for your D2C business subscription model too overwhelming, we are here to help you. Our flexible subscription platform can help you satisfy the ever-dynamic consumer demands. SURE, our advanced subscription billing software, enables you to invigorate your whole business with a vibrant subscription relationship control shaped to change and scale at the same pace as your subscribers and the market.