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SURE! Blog

Cloud era – Process Transformation in MSPs’ service delivery and operations

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Nov, 2015

Cloud Computing is a both a challenged and lush green BIG opportunity for Managed Service Providers. The primitive challenges are of multi-fold ranging from technological to operational to integration related. Service assurance, Billing and revenue assurance, Reporting, Audit and Compliance related challenges are also a few additions. Let me throw some light on what these challenges are and how Cloud computing impacts the services. Automatic Service Management Service Management is mainly about suspending and resuming services based on available credit and other billing cues. A Service Provider needs to have […]


Cloud Billing : Every thing you need to know about Cloud Billing Providers

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Cloud Billing Market According to a new market report, “Cloud Billing Market by Type (Embedded, Subscription, Convergent, Metered, Professional Services, Cloud Service Billing, and etc), Service Provider (Cloud, Communication, MSP & Network Operator) – Global Forecast for the period 2015 – 2020”, released by MarketsandMarkets, The Cloud Billing Market is expected to grow from USD 4,550.0 Million in 2015 to USD 14,600.0 Million by 2020, at a Compound Annual Growth Rate (CAGR) of 26.3%. Ref : MarketsandMarkets Cloud billing has completely changed the way traditional billing system works by making […]