Magnaquest is at the centre of a subscription revolution.

Magnaquest is a pioneer in enabling subscription businesses across the world through its flagship platform – Sure.

Here’s why you can depend on us

Global Footprint

We have customers in over 20 countries who cater to more than 24 million customers each month. The growing applicability of the subscription model is ensuring a rapid increase in these numbers with each passing month. Magnaquest counts many of the world’s largest companies as its customers, including STAR, Discovery, Disney and Hathway, which is a testament to the robustness of the Sure platform and its advanced features.

Sure

A subscription life cycle management platform that enables brands to deliver delightful customer experiences with zero hassle.

With modular, scalable features to manage billing and engage with subscribers across a spectrum of communication channels, Sure helps companies maximize subscription revenue, build and nurture relationships and minimize customer churn.

Experience

With over two decades of experience, Magnaquest has a demonstrated history of providing best-in-class services that span the entire spectrum of engagement between customer and company.

We have provided solutions in domains such as pay-tv, broadband, multi-play and utility.

How we are enabling subscriptions or usage based billing

Business Benefits

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Build Strong Relationships

Many growing consumer businesses are relying on subscription-led revenue models. What matters most in this model is the relationship you’ve built with your customers. This involves driving customer loyalty with the right content, discount, package or communication. Sure enables you to do all of this in a seamless manner.

To stay competitive, businesses in the subscription economy must maximize average revenue per user. This requires the business to keep cross-selling and upselling its products and services over time. Sure ensures you have multiple ways of keeping customers engaged and opportunities to monetize the relationships.
The ability to take smart decisions quickly hinges on the availability of data. Sure helps you make sense of the wealth of information you generate on your customers with easy-to-use data visualization tools and configurable reports and dashboards.
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Product Features

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Subscriber Management

A subscription business needs tremendous flexibility when it comes to identity management so that it can keep innovating and tailor products and services to their customer. Sure has the depth to provide you with a 360-degree view of your customers so that you understand their changing needs and recommend relevant products, services and promotions to lengthen the relationship.

Sure brings simplicity to what is otherwise a complicated aspect of the subscription model. Billing is typically problematic because of the flexibility a customer wants and the range of customizations a business requires. Sure supports every revenue-generating opportunity possible, from volume-based pricing to multi-currency support.
The best subscription businesses keep their customers engaged consistently, resolve their problems as quickly as possible, and never fail to slip in an opportunity to cross-sell or upsell when the time is right. Sure’s Customer Relationship Management platform comprises lead management tools, business intelligence dashboards and a marketing platform for effective two-way communication with you subscribers.
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Our Customers

Testimonials

We chose Magnaquest for its track record of successfully implementing large sized projects and for having similar customer references in the region. Their product is both flexible and scalable. We would recommend Magnaquest to operators with large volume of subscribers and high business complexity.

Mohamed Mohamed Kassem

Managing Director, CNE

We found Magnaquest a reliable partner for managing our business model. We are thankful for its substantial support since 2012 to manage our operations effectively and improve customer satisfaction. We now deliver services to 100k subscribers and counting.

Isnan Sofia

General Manager of IT, Big TV

Helped us manage our operations efficiently and improve our customer satisfaction. Sure is seamlessly integrated with CAS system and SAP ERP system and we have been using it since 2003. We are impressed with the ability of the system to achieve mission-critical objectives without much down-time

Ravi Mansukhani

Managing Director, Indusland Media & Communications Ltd

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Industries Using Sure

Sure can be adapted to a subscription business in any industry, from retail to broadband.

Learn about how our solution puts your customer in focus.