Why Sure?

Sure enables broadband operators across the globe to retain customers at a higher rate, increase
ARPU and monetize add-on services. Sure enables broadband operators across the globe to retain
customers at a higher rate, increase ARPU and monetize add-on services. Sure enables broadband
operators across the globe to retain customers at a higher rate, increase ARPU and monetize add-on
services. Sure enables broadband operators across the globe to retain customers at a higher rate,
increase ARPU and monetize add-on services. Here’s how it makes it possible:

Built For Growth

Addressing the criticalities of growing ISP challenges, SURE! Suite is a technology agnostic convergent ISP billing and CRM system which supports popular technologies like WiFi, WiMAX, FTTx (Fiber), xDSL, LTE (4G), etc. Hence the operator can expand his network in terms of technology, services or subscribers, SURE! Platform will be able to grow with them

Complete Subscriber Control

Consumers today expect complete control over their purchase. With broadband services, your subscribers should have the ability to choose add-on services, change their package, suspend services, edit their profile and anything else they may wish to do, at the click of a button. Sure allows you to create this system for your customer with ease.

Better Customer Understanding

Self-service is a valuable tool that tells you a lot about your customers. Through their behaviour on your system, you’ll know exactly what their requirements are and whether they’re likely to stick with your services. By knowing more about your subscribers, you will also be able to build better long-term relationship.

Easier Marketing Push

Once you provide subscribers with the controls and start to understand their needs, you can tailor marketing campaigns to fit their exact needs. For example, if they begin to interact with the value-added services section, you could trigger a set of emails that gives them more information or provide them with an exclusive coupon code.

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