Why Sure?
Though OTT service providers are gradually replacing the traditional TV space, Pay TV is still a dominating force. In this evolving TV marketplace everyone needs to be on their toes to stay ahead of competition. Sure from Magnaquest gives you the edge by allowing you to provide new services and value packages. It empowers you to tailormake retention methodologies to suit your needs, generate new revenue streams and plug revenue leaks.
Here’s why you can depend on us:
Faster Go To Market
Sure makes it easy for you to design and deploy new services and packages with minimum fuss. Accordingly you will be able to create highly efficient, integrated and convergent monetization solutions. You can also develop, test, deploy and grow your service offerings quickly. With Sure, new launches can be made highly cost-efficient, with minimum churn, thereby enabling you to recover network investments rapidly.
Seamless Billing
With Sure’s agile, end-to-end and convergent billing solution, your subscribers will now have a hassle-free way to opt for your product and service offerings. Our efficient usage tracking system helps you to generate receipts and bills in real time despite the complex calculations involved. You can offer better value to your subscribers, content providers and other partners as a result.
Manage Relationships
In a subscription based business model, experience of subscribers at every touchpoint becomes important. Given the centrality of keeping subscribers happy, here’s how you can retain subscribers, encourage loyalty and promote long term relationships. Sure’s CRM solution offers end-to-end subscriber lifecycle management with unbeatable features like web self-care, usage tracking, smart analytics and active trouble ticket management. These tools allow you to stay proactive, create great customer experiences and realize the lifetime value.
Analytics & Reports
Sure’s analytics and reporting tool provides you a 360 degree view of the subcribers. At a single glance you can get an all-encompassing view of the promotions, most opted plans, revenues, payment failures of an individual subscriber. At a slightly higher level you get a bird’s eye view of plan sales, service complaints, most pomising regions to operate or extend business in. Insights like Churn, MRR, ARPU, LTV will help you to proactively analyze business trends to control dynamic decision making consistent with business growth.
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